Never Miss Another
Customer Call.
AI-Powered Customer Service for Security Integrators
The Customer Success Agent handles your inbound calls and emails 24/7 — creating tickets, routing requests, and keeping your customers happy while you focus on operations.
Meet Your New First Line of Defense.
Customer Success Agent
AI-powered customer service that handles inbound calls and emails, creates tickets, routes to the right person, and never takes a day off.
How It Works
RECEIVE
Inbound calls & emails
The CSA Agent monitors your lines 24/7. It instantly picks up phone calls and processes emails from your customers.
Integrates with your existing tools:
Customer Success Agent
Key Capabilities
Built on Electra.
The Operating System for Your Digital Workforce.
As your agent is powered by Electra, you get more than just automation — you get visibility, control, and confidence.
Agent Evaluations
See exactly how your agent is performing with real-time metrics. Track resolution rates, response times, and customer satisfaction.
Enterprise Security
Your credentials and customer data are isolated and encrypted. Bank-level security for every interaction. We are SOC 2 aligned.
Transparent Billing
Usage-based pricing means you only pay for what you use. No hidden fees, no surprises.
Fast Deployment
Go live in as few as 7 days, not months. We handle the setup so you can start seeing results quickly.
Industry Agents
Purpose-built AI for the trades. We're building a library of specialized agents for the Physical Security Industry. CSA is just the beginning.
Customer Success Agent
Handle inbound calls and emails for both sales and service. Qualify leads, create tickets, route to the right team, and keep customers happy.
Contract Management
Automate contract lifecycle from creation to renewal. Track deadlines, manage revisions, and ensure compliance.
Bill Collections
Automated follow-ups and payment reminders. Reduce outstanding receivables and improve cash flow.
COI Agent
Certificate of Insurance tracking and verification. Ensure all contractors and vendors are properly covered.
More agents coming throughout 2026
Need Something Custom?
Get It Built in Days, Not Weeks.
Skip the lengthy discovery process. A 20-minute AI conversation captures your requirements and generates complete technical specs — ready for development.
20-Minute Requirements Call
AI-guided conversation extracts everything we need to build your custom agent.
Instant Technical Specs
Get your Business Requirements Document (BRD) and Functional Requirements Document (FRD) immediately.
Visual Workflow Diagrams
See exactly how your agent will work before development starts.
Ready to deploy your
Digital Workforce?
Launching Beta March 2026